We start trying to make our patients comfortable as soon as they arrive at West Lake!
- Separate waiting rooms for dogs and cats
- Feliway infused towels and Feliway diffusers in the exam rooms
- Treats, treats, and more treats!
- Toys for your cat to play with during their visit
- Litter boxes in the exam rooms
- Calming music in the exam rooms
- Paint colors carefully selected from the Fear Free color palette
- Fear free handling techniques
- Pre-visit calming medications as needed
- See our “What to expect during your cat’s visit” page to see how we implement Fear Free for cats in the hospital.