We start trying to make our patients comfortable as soon as they arrive at West Lake!
- Separate waiting rooms for dogs and cats
- Adaptil infused bandanas and Adaptil diffusers in the exam rooms
- Treats, treats, and more treats!
- Lick mats for treats
- Non-slip mats on the scale and in the exam rooms
- Toys for your dog to play with during their visit
- Calming music in the exam rooms
- Paint colors carefully selected from the Fear Free color palette
- Pre-visit calming medications as needed
- See our “What to expect during your dog’s visit” page to see how we implement Fear Free for dogs in the hospital.